Last updated: 4 October 2026
This policy has two parts. Part 1 covers our website, nestlingquest.co.uk, as it is today. Part 2 covers the Nestling Quest app, which is not live yet.
For children: You can play without telling us your name. Our games have no adverts. Our games don't track you. We keep a short note of each visit. Ask a grown-up before you message us.
Nestling Quest™ is made by Nestling Studios Ltd, a company registered in England and Wales (company number 17093947). Our registered office is 4th Floor, 45 Silverstream House, Fitzroy Street, London, England, W1T 6EB.
Nestling Studios Ltd is responsible for the personal information described here (in law, we are its "controller"). For any question about your information, email hello@nestlingquest.co.uk.
Our free activities, such as Rexy's Word World and Rexy's Dino Stomp, need no sign-up. We don't ask for a name, age, school or email address. Our children's activity pages show no adverts, set no cookies and store nothing on your device, apart from Phonics Check Practice, which keeps its full practice check passes, and where you got to in a paper you haven't finished, on your device so you can see them and carry on next time. They're never sent to us, and grown-ups can clear them on the page. They have no links to shops, deals or bookings.
Like most websites, our server keeps a record of each visit: a shortened internet (IP) address, your browser type and language, the page you visited, the page that sent you to us, and the time. We shorten IP addresses before they are saved, so the last part is never kept. We use these records to keep the website working and secure, and to count visits in total. We delete them after 90 days.
When you use our Contact us page, we receive what your message is about, the message itself and, if you choose to give them, your first name, your email address and a faces rating. We also record the time, a shortened IP address and your browser type, which help us stop misuse. When you email us, we receive your email address, your name as your email shows it, and your message.
We use your message to answer you and to make Nestling Quest better. We use your name and email address only to reply to you. You don't have to give them, but without an email address we can't reply. Please don't include children's details or health details unless you need to.
Your message is handled by:
A person reads and approves every reply before it is sent. No decision about you is made by computer alone.
If a message suggests a child may be at risk, we may pass it to the police or children's services.
We keep your message and our reply for 2 years after we last hear from you, then delete them, unless we need them longer to deal with a complaint or legal claim. Our server's own working copy of your details is cleared 90 days after we've dealt with your message.
These pages are for grown-ups and contain affiliate links. When you click one, you leave our website and go to the shop or booking site, often through an affiliate network such as Awin. Days Out bookings go to Viator. These companies use cookies to record that you came from us, so we can earn a small commission at no extra cost to you. We don't give them your name, email address or messages. They tell us about sales made through our links, such as the date and amount, but not who made them. Their own privacy policies apply, for example Awin's privacy notice.
Some pictures on the Family Deals page, such as shop logos and product photos, load from Awin's and eBay's servers, so those companies can see your IP address when the page opens.
Our website doesn't set cookies. If you choose light or dark mode, or a left- or right-handed layout on Days Out, your browser remembers that choice on your device. It isn't sent to us. Our Cookie Policy has the details.
For records of visits and for messages, we rely on our "legitimate interests": running a safe, working website, counting visits, answering you, improving Nestling Quest, keeping records in case of a complaint or legal claim, and keeping children safe. You can object to this at any time (see "Your rights" below).
Google may handle information outside the UK, including in the United States, under contract terms with the safeguards UK law requires. Email us if you'd like details.
We never sell personal information, and we never use it for advertising.
Not live yet. This part explains how the Nestling Quest app will handle information once it launches. None of it applies to our website today. We'll review it, and update the date at the top, before the app opens.
Date of birth, photographs, precise location, contacts, browsing history or voice recordings.
The app is designed from the ground up for children aged 3–7, to follow the UK Age Appropriate Design Code (the ICO Children's Code), UK GDPR and COPPA.
Account data will be stored with Supabase, in the EU/UK region, and encrypted when stored and when sent. If you buy a subscription, Stripe will handle the payment; we won't see or store your card details. We'll keep account data while the account is open. If you delete the account, we'll delete its data within 30 days, except payment records we must keep by law.
Before the app opens, we'll add here the legal reason for each use of this information and every company that helps us run the app.
Whichever part applies to you, you can ask us to:
A parent or guardian can ask on behalf of their child. Email hello@nestlingquest.co.uk. It's free, and we'll reply within one month.
If you're unhappy with how we've handled your information, please tell us first, by email at hello@nestlingquest.co.uk or through our Contact us page, so we can put it right. We'll confirm we've received your complaint within 30 days, look into it and tell you the outcome.
You can also complain to the Information Commission (ICO), the UK's data protection regulator: ico.org.uk/make-a-complaint, helpline 0303 123 1113, or write to ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
When we change this policy, we'll update this page and the date at the top. Once the app is live, we'll also email account holders before any important change takes effect.